Privacy Policy
Privacy Policy have been prepared in Japanese. If there is any discrepancy between the translated version and Japanese version of this document, the Japanese version will prevail.Your privacy is important to us. To understand how we utilize information given to us by customers and site visitors who use our website or our services, please see below.
Introduction
Our company (hereinafter referred to as “the Company”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your personal information when you use the inbound travel agency services (hereinafter referred to as “the Services”) provided by the Company.
Definition of Personal Information
Personal information refers to information such as your name, address, phone number, email address, passport information, and other contact details.
Information We Collect
The Company may collect the following types of personal information:
- Information Provided by Customers:
- Information necessary for tour reservations and arrangements, such as your name, address, phone number, and email address.
- Medical information or dietary restrictions to accommodate your special needs.
- Personal details such as age, opinions, and other information provided in feedback forms.
- Information Automatically Collected:
- IP addresses, cookies, web beacons, browser analysis tools, and server logs automatically collected when you visit our website.
- Information about the pages viewed, content accessed, search history, and reservation history of site users.
- Photographs Taken During Experiences:
- Photos taken by our staff or guides during tours. However, we will not use your photos without your permission.
Purpose of Using Personal Information
The Company uses your personal information for the following purposes:
１．Provision of Services:
- Planning and arranging tours based on your requests, arranging hotels, transportation, guides, and making reservations for restaurants and facilities.
- Providing support and responding to inquiries from customers.
２．Marketing and Promotion:
- Conducting campaigns and promotions.
- Collecting information from feedback forms.
３．Compliance with Legal Obligations:
- Necessary actions based on laws and regulations.
Third-Party Disclosure of Personal Information
The Company will not disclose your personal information to third parties without your consent, except in the following cases:
- When required by law or regulation.
- When the Company determines that you have used the Services fraudulently.
- In the event of a company merger or business transfer.
Protection of Personal Information
The Company implements technical and or ganizational measures to protect your personal information appropriately. However, the risk of personal information leakage due to unforeseen circumstances such as cyber attacks cannot be completely eliminated. Therefore, the Company is not responsible for such uncontrollable situations.
Revisions to the Privacy Policy
The Company may revise this Privacy Policy as necessary. The revised Privacy Policy will take effect when posted on our website.
Contact Information
For inquiries regarding this Privacy Policy, please contact us at the following:
Company Name: JAPAN TOUR GUIDE Inc.
Address: 12-11 Shinmachi, Oita-shi, Oita-ken, Japan
Contact: info@tourguide.jp
License:Certified Travel License:Oita-Pref.Governor:No3-247Last updated: June 7, 2024